Registering Problem

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Ember
Posts: 293
Joined: Thu Oct 13, 2011 4:55 am
Location: Perth, Western Australia

Registering Problem

Postby Ember » Thu Apr 28, 2016 8:43 pm

Hi guys!

I have a good friend who wants to sign up to the forum, but she never gets the email that she is meant to click on to verify. (And no, it's not in her junk folder either!) And because she can't log in she can't message anyone for help etc. Who is the right person to sort this out? Is it still Brad?

wotf009
---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

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Martin L. Shoemaker
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Location: Michigan (more or less)
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Re: Registering Problem

Postby Martin L. Shoemaker » Sun May 01, 2016 5:54 pm

Speaking!

As soon as paperwork is processed, I'll be the new Administrator hereabouts. That will give me a direct contact to the hosting company, instead of the layers between us right now.

This issue is my number one task to address. It has been going on for six months or so, but it has been impossible to resolve with so many layers of communication.

Soon! This week, I hope.

Thanks!
http://Shoemaker.Space
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WRITE! WRITE! WRITE! WRITE! WRITE!
SUBMIT! SUBMIT! SUBMIT! SUBMIT! SUBMIT!
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NNiNN

Ember
Posts: 293
Joined: Thu Oct 13, 2011 4:55 am
Location: Perth, Western Australia

Re: Registering Problem

Postby Ember » Sat May 07, 2016 10:49 pm

Yay, thanks Martin! Let me know if you need my help getting my friend sorted once you have the POWER!
---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

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Dustin Adams
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Joined: Thu Oct 27, 2011 8:47 am
Location: NY, state of
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Re: Registering Problem

Postby Dustin Adams » Sun May 08, 2016 3:33 am

I'm hoping Martin will be able to do the full phpBB upgrade.
It shows on the right, not only who made the latest post, but to what thread.
And it auto-formats for tablets.
Oh, and it shows tiny, mini, micro avatars on tablet posts.
2x Finalist
1x Semi
2x Silver
9x HM
Eight EDF stories. DSF: Flash1. Flash2. Short Story. My Semi-F

Ember
Posts: 293
Joined: Thu Oct 13, 2011 4:55 am
Location: Perth, Western Australia

Re: Registering Problem

Postby Ember » Tue Jun 21, 2016 4:10 am

Hi Martin,

Do you have any updates on this problem? Obviously I have had no problems assimilating a new identity to get on the forum, but there are other who don't have my skills. I can sense them lurking desperately in the shadows and kind of feel like I have a responsibility to be their champion.
---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

User avatar
dstein
Posts: 85
Joined: Wed Sep 09, 2015 8:51 am

Re: Registering Problem

Postby dstein » Wed Aug 24, 2016 8:24 am

My buddy's having the same problem—what's the current status? Or does registering via a different browser or something like that help?
V32Q3: HM
V32Q4: R
V33Q1: First-Place Finalist

Kary English
Posts: 2072
Joined: Mon Nov 14, 2011 8:20 am

Re: Registering Problem

Postby Kary English » Tue Sep 06, 2016 1:59 pm

We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.
WOTF: 1 HM, 1 Semi, 2 Finalists, 1 Winner
Q2,V31 - Winner Winner Chicken Dinner!
Flight of the Kikayon at the Grantville Gazette
Totaled (revised HM) in issue #9 of Mike Resnick's Galaxy's Edge
Departure Gate 34B at DSF

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disgruntledpeony
Posts: 591
Joined: Fri Jul 31, 2015 7:21 pm

Re: Registering Problem

Postby disgruntledpeony » Tue Sep 06, 2016 2:01 pm

Kary English wrote:We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.

That sounds incredibly frustrating, but thank you for the update!
If a person offend you, and you are in doubt as to whether it was intentional or not, do not resort to extreme measures; simply watch your chance and hit him with a brick. ~ Mark Twain
2015, Q4: R
2016: SF, n/a, SHM, SHM
2017: SHM, n/a, F, R

Kary English
Posts: 2072
Joined: Mon Nov 14, 2011 8:20 am

Re: Registering Problem

Postby Kary English » Tue Sep 06, 2016 2:12 pm

Yup, sort of the same stuff the rest of the board was facing re: Q2 results.
WOTF: 1 HM, 1 Semi, 2 Finalists, 1 Winner
Q2,V31 - Winner Winner Chicken Dinner!
Flight of the Kikayon at the Grantville Gazette
Totaled (revised HM) in issue #9 of Mike Resnick's Galaxy's Edge
Departure Gate 34B at DSF

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Brad R. Torgersen
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Location: Wasatch Front, United States, Planet Earth, Sol System
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Re: Registering Problem

Postby Brad R. Torgersen » Fri Sep 09, 2016 1:39 pm

I am going to try to expedite a solution. Facing similar technical obstacles as Martin and Kary. Hope to have it all remedied before September is through. Looks like the phpbb software could also use a full update as well.

(begins making chore list)
Coming up: "Life Flight," in Analog magazine
Coming up: "The Chaplain's War," from Baen Books
www.bradrtorgersen.com
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Dustin Adams
Posts: 1527
Joined: Thu Oct 27, 2011 8:47 am
Location: NY, state of
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Re: Registering Problem

Postby Dustin Adams » Sat Dec 17, 2016 7:02 am

OK, so on top of the registration problem - do NOT go to your profile, and edit account settings re: changing your e-mail or password.

Because if you do, the system asks you to re-authenticate your account.
And because the system can't generate e-mails - you can not re-authenticate!

I just found this out on another account (Yes, I have two). wotf012

So just sit tight until we get this thing updated!

(Changing signatures is OK, just not back-end stuff.)
2x Finalist
1x Semi
2x Silver
9x HM
Eight EDF stories. DSF: Flash1. Flash2. Short Story. My Semi-F

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greenroom
Posts: 188
Joined: Tue Sep 06, 2011 12:02 pm
Location: The Golden State

Re: Registering Problem

Postby greenroom » Tue Mar 14, 2017 10:10 am

Any progress on this front?
J. Deery Wray

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Dustin Adams
Posts: 1527
Joined: Thu Oct 27, 2011 8:47 am
Location: NY, state of
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Re: Registering Problem

Postby Dustin Adams » Tue Mar 28, 2017 11:10 am

:(
2x Finalist
1x Semi
2x Silver
9x HM
Eight EDF stories. DSF: Flash1. Flash2. Short Story. My Semi-F


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