Registering Problem

[Ember]

Hi guys!

I have a good friend who wants to sign up to the forum, but she never gets the email that she is meant to click on to verify. (And no, it's not in her junk folder either!) And because she can't log in she can't message anyone for help etc. Who is the right person to sort this out? Is it still Brad?

[Martin L. Shoemaker]

Speaking!

As soon as paperwork is processed, I'll be the new Administrator hereabouts. That will give me a direct contact to the hosting company, instead of the layers between us right now.

This issue is my number one task to address. It has been going on for six months or so, but it has been impossible to resolve with so many layers of communication.

Soon! This week, I hope.

Thanks!

[Ember]

Yay, thanks Martin! Let me know if you need my help getting my friend sorted once you have the POWER!

[Dustin Adams]

I'm hoping Martin will be able to do the full phpBB upgrade.
It shows on the right, not only who made the latest post, but to what thread.
And it auto-formats for tablets.
Oh, and it shows tiny, mini, micro avatars on tablet posts.

[Ember]

Hi Martin,

Do you have any updates on this problem? Obviously I have had no problems assimilating a new identity to get on the forum, but there are other who don't have my skills. I can sense them lurking desperately in the shadows and kind of feel like I have a responsibility to be their champion.

[dstein]

My buddy's having the same problem—what's the current status? Or does registering via a different browser or something like that help?

[Kary English]

We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.

[disgruntledpeony]

We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.

That sounds incredibly frustrating, but thank you for the update!

[Kary English]

Yup, sort of the same stuff the rest of the board was facing re: Q2 results.

[Brad R. Torgersen]

I am going to try to expedite a solution. Facing similar technical obstacles as Martin and Kary. Hope to have it all remedied before September is through. Looks like the phpbb software could also use a full update as well.

(begins making chore list)

[Dustin Adams]

OK, so on top of the registration problem - do NOT go to your profile, and edit account settings re: changing your e-mail or password.

Because if you do, the system asks you to re-authenticate your account.
And because the system can't generate e-mails - you can not re-authenticate!

I just found this out on another account (Yes, I have two).

So just sit tight until we get this thing updated!

(Changing signatures is OK, just not back-end stuff.)

[greenroom]

Any progress on this front?

[Dustin Adams]

:(